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Insights and Strategies for Securing Empty Commercial Spaces
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Five ways to effectively secure vacant and void properties
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- Additional Services
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Concierge Security Services
Your reception is often the first point of contact for visitors, contractors and employees, making it an important part of both customer experience and site security.
Marpol Security provides professional Concierge Security and Front-of-House Security services across the UK. Our trained security officers combine a professional front-of-house presence with effective access control, helping to create a welcoming environment while protecting your people, property and reputation.
How Our Concierge Security Service Works
Security Assessment
We assess your premises, visitor flow and operational requirements before designing a service that reflects your organisation and security needs.
Professional Front of House Management
Our officers welcome employees, visitors and contractors while managing access and maintaining professional standards at your main point of contact.
Daily Security & Visitor Management
Throughout the day, officers oversee visitor access, manage deliveries, maintain accurate records and monitor CCTV where required.
Incident Response & Support
If a security concern arises, the officer can take immediate action and contact our 24/7 Control Room for additional support or emergency assistance.
What Our Concierge Security Service Includes
Every Concierge Security service is designed around your building, visitors and day-to-day operations.
Our officers can provide:
Front-of-house reception services
Visitor registration and sign-in procedures
Access control and visitor pass management
Contractor management
CCTV monitoring
Delivery and parcel handling
Internal announcements
Incident reporting
Liaison with emergency services where required
First-aid and fire-safety-trained officers can also be provided where required.
Concierge Security for Commercial Premises
We provide Concierge and Front of House Security services for:
Corporate offices
Commercial buildings
Residential developments
Hotels
Business parks
Healthcare facilities
Educational establishments
Public buildings
Mixed-use developments
Every service is tailored to your building, operational requirements and the experience you want to create for visitors.
Part of a Complete Security Solution
Concierge Security can be combined with other Marpol services to provide wider protection for your premises.
Additional services include:
Manned Guarding & Static Security
CCTV Monitoring & Response
Mobile Patrols
Alarm Response
Locking & Unlocking
Keyholding
This allows front-of-house security to form part of a coordinated solution covering visitor management, access control and out-of-hours protection.
Frequently Asked Questions
What is Concierge Security?
Answer: Concierge Security combines front-of-house responsibilities with professional security, providing a welcoming first point of contact while maintaining effective access control.
Are your concierge officers trained security professionals?
Answer: Yes. Our concierge officers are trained security professionals who combine customer service skills with the ability to maintain a safe and secure environment.
Can concierge officers manage visitor access?
Answer: Yes. They can oversee visitor registration, issue passes, manage contractor access and help ensure only authorised individuals enter your premises.
Can Concierge Security be combined with other services?
Answer: Yes. Concierge Security can be integrated with Manned Guarding, CCTV Monitoring & Response, Mobile Patrols, Alarm Response and Locking & Unlocking.
Can concierge officers monitor CCTV?
Answer: Yes. Where required, officers can monitor CCTV systems alongside their front-of-house duties and respond to potential security concerns.
RELATED SERVICES
"Marpol’s concierge staff, who also provide their locking and unlocking service, have always provided a professional and friendly service to our hotel guests. They are an integral part of our business and give both the management and our clientele reassurance that they are in safe hands!"
CASE STUDIES
Keep up to date with the latest Case Studies from Marpol Security.
Related News
Keep up to date with the latest news from Marpol Security and the security industry.
20 November, 2019
08 October, 2022
06 November, 2019
Enhance Your Front of House Security
A professional Concierge Security service helps create the right first impression while strengthening the security of your premises. Contact Marpol Security today to arrange a free, no obligation security risk assessment and discuss a Concierge Security solution tailored to your organisation.
